Our Service FAQs

What's the difference between foil and rotary shavers?

Can I use an electric shaver on wet skin?

How often should I replace the blades or foils?

How do I clean and maintain my electric shaver?

How long does the battery last?

Will an electric shaver work for sensitive skin?

Do electric shavers shave as close as manual razors?

Can I travel with my electric shaver?

What's the difference between a clipper and a trimmer?

What's the difference between corded and cordless trimmers?

How long does the battery last on a cordless trimmer?

How do I clean my trimmer after every use?

What oil should I use on my trimmer blades?

Can trimmer blades be sharpened?

Why is my trimmer losing power or cutting unevenly?

How should I store my trimmer?

What types of knives do you sharpen?

How often should knives be sharpened?

Do you sharpen serrated knives?

How long does sharpening take?

How do I know if my knife needs sharpening?

What's the difference between sharpening and honing?

Will sharpening damage or shorten the life of my knife?

How should I care for my knives after sharpening?

What types of espresso machines do you service?

What are the most common espresso machine problems you repair?

How does the diagnostic process work and what does it cost?

What happens if my machine cannot be repaired?

How long will my repair take, and do repairs come with a warranty?

What should I bring when dropping off my machine?

Do you offer routine maintenance, and how often should I have my machine serviced?

How can I prevent problems and keep my machine running longer?