Get free delivery anywhere in Greater Toronto Area(GTA) with $69 and up orders, after promotions and before taxes. Conditions may apply for certain locations. For less than $70 orders, $13 fix shipping fees will apply for GTA.
Free Shipping in Ontario and Quebec for orders above $99.00
Fix Shipping Fee of $20 for orders less than $99.00 for Ontario and Quebec
Free Shipping Canada wide for orders above $145.00
Our shipping services are from Monday to Friday, except for public holidays. Taxes may vary according to each province.
Usual period to handle your order is about 24 to 48 hours (business days) after receiving you payment. These delays does not include the shipping. We can not guarantee the shipping company delays. This being said, if you’re experiencing unusual delays for you order, please contact us at service@erinmillspe.com so we can track your order with the shipping company and do the follow up for you. All shipments have a tracking number. Once we ship your order, you’ll receive a confirmation email with the actual tracking number. Shipment times are based on estimates of the courier companies and can vary. We do not take any responsibility for shipment delays if any. We would however, follow up with them to find the status and try to expedite.
Since we have no control on the actual shipping process, we are not responsible for any damaged or stolen packages left in a postal box or outside your house. If Canada Post cannot deliver your package as planned, it will be send to the post office nearby so you can pick it up. If you got a delivery notice, follow the instructions; you have a maximum of ten (10) business days to reclaim you order. After ten (10) days the package will automatically be return to us and you’ll get refund. For other couriers these will be returned back to our office. If the article that you’ve ordered is backorder you’ll be notified by email.
Warranty on electrical products are covered by the manufacturers. Please check warranty information provided with products and contact their customer service.
For hygiene and quality considerations, purchases of all personal care and grooming products are final. All the clearance items and promotions are final as well.
Electrical Grooming Products - Major brand shaver dealers offer a 30 day money back guarantee on their products. Customers can contact them with proof of purchase if they are not satisfied with the products.
Defective Products - Defective electrical appliances, styling products, trimmers can be returned back in original condition to us with in 10 working days with proof of purchase for full refund. Personal Edge will check the returned products and then authorize refunds.
Personal Edge
5100 Erin Mills Parkway
Mississauga ON
L5M 4Z5
Customer has to arrange shipment of the returned products.
Defective electrical grooming products from Philips, Braun and Panasonic should be returned directly to them.
We will communicate with you by email within 5 business days, following the reception of your package to confirm the acceptability of the replacement.
Please note that if the item has no sign of malfunction it will be returned to you at your cost.
We guarantee the authenticity of all our products for sale the our website.
